All the Details,

In One Place.

✂︎

All the Details, In One Place. ✂︎

  • -We kindly ask for at least 24 hours’ notice when canceling or rescheduling an appointment.

    -For certain services, a deposit may be required to secure your booking.

    -Missing an appointment without notice will result in the forfeiture of your deposit, as this time has been reserved exclusively for you

  • -If you’re running late, we’ll do our best to accommodate your full service.

    -Arrivals more than 15 minutes late may need to be adjusted or rescheduled so we can honor the next guest’s appointment.

  • -All pricing listed is starting pricing.

    -Final cost may vary depending on time, technique, and product usage.

  • -We stand behind our work and want you to love your results. If adjustments are needed, please reach out within 7 days of your service so we can make it right.

    -For product purchases, unopened items may be returned within 14 days.

Policies

At OnStage, every guest experience is carefully crafted with intention. Our policies are designed to ensure we respect your time, your stylist or spa professional’s time, and create the most seamless visit possible.

FAQ’S

  • How do I book an appointment?

    You can book online anytime through our booking link, or give us a call during business hours. Our front desk team is happy to help you find the perfect time and stylist/esthetician for all your needs.

  • How far in advance should I book?

    For hair color, or specialty treatments, we suggest booking 2–3 weeks in advance. For haircuts, spa services, or quick services, a week ahead is usually plenty.

  • Do you take walk-ins?

    We welcome walk-ins when available, but to ensure you get the service and provider you prefer, we recommend booking ahead.

  • Are prices the same for everyone?

    All pricing listed is a starting point. Final pricing may vary depending on time, technique, and product usage. Your stylist or spa professional will always provide a custom quote before beginning your service.

  • Do you offer consultations?

    Yes! We offer complimentary consultations so you can meet with a stylist or spa specialist to discuss your goals before booking a service.

  • How long do color appointments take?

    It depends on the service. A simple root touch-up may take about an hour and a half, while balayage or corrective color can be several hours.

  • What should I know before a spa service?

    Arrive 10–15 minutes early to unwind and prepare. For massages or facials, we recommend wearing comfortable clothing.

  • Do you sell gift cards?

    Yes! Gift cards are available in any amount. Perfect for birthdays, holidays, or “just because.” They can be purchased in-salon or online.

  • What forms of payment to you accept?

    We accept cash, all major credit cards, and mobile pay. Gratuities are always appreciated but never expected.